db89 Terms and Conditions

1. Acceptance of Terms

By accessing, registering on, or using the db89 platform — whether through the website at db89.app or through the db89 mobile application — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and db89.

If you do not agree with any part of these terms, you must not use the db89 platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version. db89 recommends that you review these terms periodically to stay informed of any changes.

These terms apply to all services offered on db89, including sports betting, live casino games, virtual games, promotional offers, and any other features made available on the platform now or in the future.

2. Eligibility & Age Verification

The db89 platform is strictly for adults. You must be at least 18 years of age to register an account or place any bets. db89 takes age verification seriously and reserves the right to request proof of age at any time. If you cannot provide satisfactory proof that you are 18 or older, your account will be suspended and any funds held pending review.

In addition to the age requirement, you must meet the following eligibility criteria to use db89:

• You are a resident of a jurisdiction where online betting is not prohibited by local law.
• You are not acting on behalf of another person or entity.
• You have not previously been excluded or banned from the db89 platform.
• You are not a current employee, contractor, or close family member of a db89 employee.
• You are registering and playing for personal entertainment, not for commercial purposes.

3. Account Registration

Each player is permitted to hold only one account on db89. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. Providing false information during registration is a breach of these terms and may result in account closure and forfeiture of any balance.

You are responsible for keeping your account credentials secure. db89 will never ask for your password via email, chat, or phone. If you suspect that your account has been accessed without your authorisation, contact db89 support immediately at [email protected].

• One account per person — no exceptions.
• All registration details must be accurate and kept up to date.
• You are responsible for all activity that occurs under your account.
• db89 may require identity verification (KYC) before processing withdrawals.

4. Deposits & Withdrawals

db89 supports deposits and withdrawals via bKash, Nagad, and Rocket — the payment methods most widely used by players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum transaction limits apply and are displayed at the point of transaction.

Deposits are typically credited to your db89 account within a few minutes of confirmation. If a deposit does not appear within 30 minutes, contact support with your transaction reference number.

Withdrawals are processed as quickly as possible — usually within minutes for verified accounts. db89 does not charge withdrawal fees, but your mobile wallet provider may apply their own charges. You can only withdraw funds to a payment method that you have previously used to deposit, and the name on the wallet must match the name on your db89 account.

• Minimum deposit and withdrawal amounts are shown at the time of transaction.
• Withdrawals require a fully verified account (KYC complete).
• db89 reserves the right to request additional verification before processing large withdrawals.
• Funds cannot be transferred between db89 accounts.
• Any deposit made using a payment method not registered in your name may be declined.

5. Betting Rules

All bets placed on db89 are subject to the specific rules of the game or market in question. General betting rules that apply across the platform are set out below. Game-specific rules are available within each game or betting market on the platform.

Once a bet has been confirmed and accepted by db89, it cannot be cancelled or amended by the player. It is your responsibility to check your bet slip carefully before confirming. db89 is not liable for bets placed in error.

• Bets are only valid once confirmed by the db89 system. A confirmation message will be displayed on screen.
• db89 reserves the right to void any bet placed on an event where the outcome was already known at the time of betting.
• In the event of a technical error that affects the outcome of a game or bet, db89 will investigate and may void affected bets at its discretion.
• Maximum payout limits apply per bet and per day. These limits are displayed within the relevant game or market.
• db89 reserves the right to limit or refuse bets from any account at its discretion, particularly where irregular betting patterns are detected.
• Live betting markets may be suspended at any time during an event. Bets placed before a suspension are valid; bets placed after are void.

6. Bonuses & Promotions

db89 offers a range of bonuses and promotions to both new and existing players. Each promotion has its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms are published alongside each promotion and form part of these overall Terms and Conditions.

General bonus rules that apply to all db89 promotions unless otherwise stated:

• Bonuses are credited to your account in the form of bonus funds or free bets, as specified in the promotion.
• Bonus funds must meet the stated wagering requirement before they can be withdrawn as cash.
• Only one bonus can be active at a time unless the promotion explicitly states otherwise.
• Bonuses are non-transferable and cannot be exchanged for cash directly.
• db89 reserves the right to withdraw any bonus offer at any time without prior notice.
• Any attempt to abuse bonus offers — including creating multiple accounts to claim the same bonus — will result in all bonuses being voided and the account being closed.
• Winnings generated from bonus funds are subject to the same wagering requirements as the bonus itself.

7. Responsible Gaming

db89 is committed to promoting responsible gaming. Betting should be an enjoyable form of entertainment — not a way to make money or escape problems. If you feel that your betting is becoming a problem, db89 has tools available to help you stay in control.

The following responsible gaming tools are available to all db89 account holders:

• Deposit Limits: Set daily, weekly, or monthly deposit limits directly from your account settings.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the db89 platform. Self-exclusion requests are processed within 24 hours.
• Reality Checks: Regular pop-up reminders showing how long you have been playing and how much you have wagered.
• Account Cooling-Off: Take a short break from betting without permanently closing your account.

If you wish to use any of these tools or need support, contact the db89 support team at [email protected]. For more information, visit the Responsible Gaming page.

8. Prohibited Activities

The following activities are strictly prohibited on the db89 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Creating more than one account on db89.
• Using the platform if you are under 18 years of age.
• Using automated software, bots, or scripts to interact with the platform.
• Attempting to manipulate game outcomes or exploit software vulnerabilities.
• Colluding with other players to gain an unfair advantage.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false identity information during registration or verification.
• Sharing your account credentials with any other person.
• Placing bets on behalf of another person for commercial gain.
• Attempting to reverse-engineer, copy, or reproduce any part of the db89 platform.

9. Privacy & Data

db89 collects and processes personal data in accordance with its Privacy Policy. By using the db89 platform, you consent to the collection and use of your data as described in that policy. The Privacy Policy is available at /privacy-policy and forms part of these Terms and Conditions.

Key points regarding your data on db89:

• Your personal data is encrypted and stored securely. db89 does not sell your data to third parties.
• db89 may share data with payment processors and regulatory bodies where required by law.
• You have the right to request a copy of the data db89 holds about you by contacting [email protected].
• db89 uses cookies to improve the platform experience. You can manage cookie preferences in your browser settings.
• Account data is retained for a minimum period required by applicable regulations, even after account closure.

10. Limitation of Liability

db89 provides its platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, db89 cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

To the maximum extent permitted by applicable law, db89 shall not be liable for:

• Any loss of winnings, profits, or data arising from platform downtime or technical errors.
• Losses resulting from a player's failure to comply with these Terms and Conditions.
• Any indirect, consequential, or incidental losses arising from use of the db89 platform.
• Losses caused by events outside db89's reasonable control, including network outages or payment processor failures.

Nothing in these terms limits db89's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

11. Account Suspension & Termination

db89 reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete identity verification within the required timeframe.
• At the player's own request (voluntary self-exclusion or account closure).
• Inactivity — accounts with no login activity for 12 consecutive months may be flagged as dormant.

If your account is closed due to a breach of these terms, any balance in the account may be forfeited. If your account is closed for any other reason, your remaining balance (after deducting any applicable bonus funds) will be returned to you via your registered payment method.

To request voluntary account closure, contact the db89 support team at [email protected].

12. Changes to These Terms

db89 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, db89 will notify registered players via email or an in-platform notification.

Your continued use of the db89 platform after any changes have been published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and may request account closure by contacting [email protected].