Betting on db89 should always be fun — a form of entertainment, not a source of stress or financial pressure. We provide real tools to help you stay in control, set your own limits, and reach out for support whenever you need it.
At db89, responsible gaming is not just a policy page — it is built into how the platform works. We believe that every player in Bangladesh deserves a safe, fair, and enjoyable betting experience. That means giving you the tools to manage your own play, being transparent about the risks involved, and making it easy to get help if things ever feel out of hand.
Gambling is entertainment. When you place a bet on cricket, spin the Plinko board, or try your luck on European Roulette, it should feel like fun — not like a financial strategy or a way to solve money problems. db89 is designed to keep it that way. We monitor player behaviour, flag unusual patterns, and proactively reach out to players who may need support.
This page explains the responsible gaming tools available to you on db89, the warning signs of problem gambling, and how to get help if you or someone you know needs it. We encourage every player to read through this information and make use of the tools available.
db89 is committed to responsible gaming across all products — including cricket betting, live games, Plinko, Color Prediction, Keno Bonus Number, and European Roulette. The same protections apply everywhere on the platform.
Before you bet, it helps to understand what gambling actually is — and what it is not. Gambling is a form of entertainment where the outcome is determined by chance. No strategy, system, or pattern can guarantee a win. Every bet carries a risk of loss, and over time, the house always has a mathematical edge.
For most people, gambling stays fun and manageable. But for some, it can become a problem — especially when bets are placed to recover losses, when spending goes beyond what was planned, or when gambling starts affecting daily life, relationships, or finances.
The key risks to be aware of include:
If any of the above sounds familiar, it is important to act early. The sooner you use db89's responsible gaming tools or seek outside support, the easier it is to regain control.
db89 gives every registered player access to a set of responsible gaming tools directly from their account. These tools are free to use, take effect quickly, and are designed to put you in control of your own experience. Here is what is available:
To activate any of these tools, log in to your db89 account and visit the Responsible Gaming section in your account settings, or contact our support team at [email protected]. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period before they apply.
Self-exclusion is the strongest responsible gaming tool available on db89. It is designed for players who feel they have lost control of their gambling and need a firm, enforced break from the platform.
When you self-exclude on db89, the following happens immediately:
Self-exclusion periods on db89 start at 6 months and can be set for longer. At the end of the exclusion period, your account will not automatically reactivate — you will need to contact support and go through a reinstatement process, which includes a 24-hour reflection period.
Self-exclusion is a serious step and db89 fully supports your decision to take it. If you are considering self-exclusion, contact [email protected] and our team will guide you through the process with care and without judgment.
db89 operates a strict 18+ policy. Gambling is only permitted for adults, and db89 takes every reasonable step to prevent underage access to the platform. During registration, all users are required to confirm they are 18 or older. db89 also conducts identity verification checks and may request proof of age documents at any time.
If we have reason to believe that a user is under 18, the account will be suspended immediately pending verification. Any winnings accumulated by an underage player will be withheld and the account permanently closed.
If you are a parent or guardian and are concerned that a minor in your household may be accessing db89, we recommend:
Be honest with yourself. If several of these apply to you, it may be time to use db89's responsible gaming tools or seek support.
Do you spend more money on gambling than you originally planned, and find it hard to stick to a budget?
Do you chase losses — placing more bets to try to win back money you have already lost?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you borrowed money, sold belongings, or used savings to fund your gambling?
Has gambling caused problems with your family, friends, work, or finances?
Do you hide your gambling activity from people close to you?
Do you gamble to escape stress, depression, loneliness, or other emotional difficulties?
Have you tried to stop or cut back on gambling but found yourself unable to do so?
If you answered yes to two or more of these questions, we strongly encourage you to use db89's responsible gaming tools or contact our support team at [email protected]. There is no shame in asking for help — it is the right move.
Setting limits on db89 takes less than two minutes. Here is how to do it right now.
Visit db89.app or open the db89 app and sign in with your registered mobile number and password.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section in your settings. All available tools are listed here with simple toggle controls.
Choose the type of limit you want — deposit, loss, session time, or cool-off — enter your preferred value, and confirm. Reductions apply instantly.
If you need help setting limits or want to self-exclude, email [email protected]. Our team is available 24/7 and will assist you without judgment.
Cap your daily, weekly, or monthly deposits. Once reached, no further top-ups are accepted until the period resets.
Set the maximum you are comfortable losing in a given period. db89 stops your play automatically when the limit is hit.
Decide how long each gaming session should last. You will get a reminder when time is up and be prompted to take a break.
Periodic pop-up reminders showing your session duration and total wagered amount — keeping you aware and in control.
Take a short enforced break from 24 hours up to 6 weeks. Your account is paused and you cannot log in during this time.
A full account suspension for a minimum of 6 months. The strongest tool available — for when you need a real break.
Responsible gaming is not an afterthought at db89 — it is part of how the platform is built.
db89 puts player wellbeing above short-term revenue. We would rather a player take a break and come back healthy than continue playing when it is causing harm.
Our platform monitors betting patterns in real time. If we detect signs of problem gambling — like rapid loss chasing or sudden large deposits — we proactively reach out.
Our support staff are trained to handle responsible gaming conversations with sensitivity and care. No judgment, no pressure — just genuine help when you need it.
db89 uses age verification at registration and reserves the right to request ID documents at any time. Underage accounts are closed immediately with no exceptions.
When you reduce a limit or activate a cool-off, it takes effect immediately — not after a delay. We make it easy to act on the decision you have made.
Players who have set limits or are on a cool-off period are automatically excluded from promotional campaigns. We do not push offers at players who are trying to step back.
Simple habits that keep gambling fun and under control — straight from the db89 responsible gaming team.
Decide how much you are comfortable spending before you open the app. Treat it like a night out — once the budget is gone, the session is over. Never bet money you cannot afford to lose, and never use rent, bill money, or savings to fund your play on db89.
Long gaming sessions can cloud your judgment and lead to impulsive decisions. Set a session time limit on db89 and stick to it. Step away, have a drink of water, and come back fresh — or call it a day. Gambling should fit around your life, not the other way around.
If you are stressed, upset, or going through a tough time financially, it is not the right moment to gamble. Betting to escape problems or to make quick money almost always makes things worse. db89 is for entertainment — keep it that way by only playing when you are in a good headspace.
Losing streaks happen — they are a normal part of gambling. The worst thing you can do is increase your bets to try to win it all back in one go. That is how small losses turn into big ones. Accept the loss, close the app, and come back another day with a clear head and a fresh budget.